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Privacy Policy

At SAKKOS KORNILIOS we care about the protection of your personal data and we want to be open and transparent about how we process them.


For this reason we have created this Privacy Policy in which we explain how we process and protect your personal data.


Processing Manager

The Greek sole proprietorship "SAKKOS KORNILIOS", (hereinafter "SAKKOS KORNILIOS") is the controller of your personal data in accordance with applicable law.

SAKKOS I. KORNILIOS

Address: TSIRIGIOTI 14 - IOANNINA

G.E.M.I. Number: 126830029000

VAT NUMBER: 119525956

Tel. : 265130200

Contact e-mail for personal data matters: 


Where do we store your data?

Except where expressly stated herein, the data we collect from you is stored within the framework of European law.


Your rights

  • Right of access:
    You have the right to request information about your personal data held by us at any time. To this end, you can send us an e-mail to info@kep-online.gr.
  • Right to portability:
    Where SAKKOS KORNILIOS processes your personal data by automated means based on your consent or under contract, you have the right to receive a copy of your data in a structured, commonly used and machine-readable format. You may also request the direct transfer of your data to a third party. The above right only applies to personal data that you have provided to us.To exercise the above right, you can send us an e-mail at info@kep-online.gr
  • Right of rectification:
    You have the right to request the correction of your personal data if it is inaccurate or the completion of your personal data if it is incomplete.     If you have an account with SAKKOS KORNILIOS, you can modify your data through it. You can also e-mail us at info@kep-online.gr
  • Right of deletion:
    You have the right to request at any time the deletion of your personal data processed by SAKKOS KORNILIOS in particular when:
    Your personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed
    The processing of your data is based on your consent and you withdraw that consent
    Your data were processed unlawfully
    The above right does not exist in particular where:

The processing of your data is necessary for the establishment, exercise or maintenance of legal claims

The processing of your data is necessary for the fulfilment of a legal obligation of SAKKOS KORNILIOS that imposes the processing.

In any case, we will inform you of the satisfaction or non-fulfilment of your request and, in case of non-fulfilment, of the reasons for this.

To exercise the above right, you can send us an e-mail at info@kep-online.gr


  • Right to object:
    You have the right to object to the processing of your personal data based on a legitimate interest of SAKKOS KORNILIOS. In this case, we will stop processing your personal data unless we can prove that we have compelling legitimate grounds for the processing which override your rights and freedoms or for establishing, exercising or supporting legal claims.
    To exercise the above right, you can e-mail us at info@kep-online.gr


  • Right to object to direct marketing: 
    You have the right to object to the processing of your personal data for direct marketing purposes.
    You have the right to express your wish in the following ways:
    By following the instructions accompanying each e-mail with promotional content
    By sending an e-mail to info@kep-online.gr


In accordance with the instructions given in the emails sent to you by sending the emails to the email address you provide: 

You have the right to request the restriction of the processing of your personal data in the following cases:

When you question the accuracy of your personal data and until SAKKOS KORNILIOS has verified the accuracy of your personal data.

When the processing of your data is unlawful and you oppose their erasure and request instead the restriction of their use.

When SAKKOS KORNILIOS no longer needs your personal data for the purposes of processing, but your data are necessary for the establishment, exercise or support of legal claims

When you object to the processing of your data by SAKKOS KORNILIOS based on a legitimate interest of the latter and until the existence of non-legitimate grounds of SAKKOS KORNILIOS that override your freedoms or rights is verified or established.

To exercise the above right you can send us an e-mail to info@kep-online.gr


  • Right to lodge a complaint with the competent supervisory authority:  
    If you believe that SAKKOS KORNILIOS is processing your data in an incorrect way, you can contact us at info@kep-online.gr or by phone at [your phone number]. You can also lodge a complaint with the Data Protection Authority or any other competent supervisory authority.


  • Amendments to our Privacy Policy:
    We may need to amend our Privacy Policy. We may need to change our Privacy Policy as we may need to change our Privacy Policy.


ONLINE PURCHASES


WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data to manage your online purchases at SAKKOS KORNILIOS, processing your orders and returns through our online services and sending you notifications about the delivery of your items.

Your personal data is used to identify you, to confirm that you have reached the legal age for your legal commitments to be valid and to confirm your address to external partners.


WHAT KIND OF PERSONAL DATA DO WE PROCESS?

We process the following categories of personal data relating to you:


  • contact details, such as name, address, e-mail and telephone number, gender (if you choose to enter this information) and date of birth (if you choose to enter this information)
  • information on the method of payment (such as the payment method chosen, the date of the transaction and the amount of the transaction)
  • information on orders

If you maintain an account with SAKKOS KORNILIOS, we also process personal data that you provide to us under the above account such as:


  • history of purchases
  • wishlist

WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data that is shared with third parties is only used to provide you with the above services. Accordingly, recipients of your personal data may be warehouses and partner courier companies and our accountants/tax advisors.In any case, only the data necessary for the provision on behalf of each partner service of the respective service for which the transfer is made is transmitted.Some of the above companies may have an independent right or obligation to process your personal data. In this case, they themselves act as the controller of the respective processing.


WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA?

The processing of your personal data is necessary for the provision by SAKKOS KORNILIOS of the service consisting in the management and delivery of your order.


FOR HOW LONG DO WE STORE YOUR PERSONAL DATA?

We will keep your personal data for a period of 3 years from your last purchase.


DIRECT COMMERCIAL PROMOTION


WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data to send you newletters and promotional offers by e-mail and/or telephone. To make your experience as a user of SAKOS CORNIOS better, we will provide you with information relevant to your interests, recommend products, send you reminders about products in your shopping cart and offers.


WHAT KIND OF DATA DO WE PROCESS?

We will process the following personal data information

  • contact details, such as e-mail and telephone number
  • gender (if you choose to disclose this data to us)

If you maintain an account with SAKKOS KORNILLIOS, we will also process personal data you provide to us under the above account such as:


  • name
  • address
  • age
  • history of purchases
  • wishlist


WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data shared with third parties is used only to provide you with the above services. Accordingly, recipients of your personal data may be advertising agencies and technical providers of marketing messages.

Under no circumstances do we transfer, sell or exchange your personal data for third party marketing purposes.


WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

The processing of your personal data is based on your consent or, in the case of prior purchase of products, in the case of the promotional e-mails we send you, on our legitimate interest.


RIGHT TO WITHDRAW YOUR CONSENT:

You have the right to withdraw your consent at any time by sending an e-mail to info@kep-online.gr, and the right to object to the use of your personal data for direct marketing purposes. If you exercise these rights, SAKKOS CORNIOS will no longer be able to send you promotional offers or information based on your consent. You can object to the use of your personal data for direct marketing purposes in the following ways:

  • By following the instructions accompanying each e-mail with promotional content
  • By following the instructions in the e-mails that you receive in response to the promotional material that you receive with your promotional material.

WE WILL STORE YOUR PERSONAL DATA FOR AS LONG AS WE RECEIVE YOUR PERSONAL DATA.

We will retain your personal data for direct marketing purposes until you withdraw your consent or object to the use of your personal data for direct marketing purposes.


ACCOUNT SAKKOS KORNILIOS


WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data to administer your personal account and provide you with a more enjoyable user experience on SAKKOS KORNILIOS. We will provide you with history and information about your orders, returns and points and allow you to manage your account settings. We will also provide you with easy ways to keep your information accurate and up-to-date, such as your contact information. Further we will allow you to store items in your basket and wishlist.


WHAT KIND OF PERSONAL DATA DO WE COLLECT?

We will always process your e-mail and the password you set when you log in to your SAKKOS KORNILIOS account. We will also process the following categories of personal data:

  • contact details, such as full name and e-mail
  • address and telephone number (if you choose to enter this information)
  • Date of birth (if you choose to enter this information) (if you choose to enter this information)
  • gender (if you choose to enter this information)

We will process the following data if you make a purchase and/or return of products

  • order history
  • history of returns
  • points history

WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data is sent to third parties only to the extent necessary to provide the above mentioned services and for this purpose. Your data may be transferred outside the European Economic Area. In this case, we ensure that an adequacy decision by the European Commission is in place or that appropriate safeguards are in place to ensure that your data is adequately protected.


WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA?

The processing of your personal data in relation to your account is based on your consent by creating the account.


RIGHT TO WITHDRAW YOUR CONSENT:

You have the right to withdraw your consent at any time by sending an e-mail to info@kep-online.gr . In this case we will proceed to delete your account.


FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will keep your personal data for as long as you have an active account. You reserve the right to remove your account at any time. In this case, we will only retain your personal data if retention is required by applicable law and/or if there is an outstanding dispute. 

Your account will cease to be considered active if you have not placed any orders for 3 years. Once your account becomes inactive, your personal data will be deleted.


CUSTOMER SERVICE


WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data to handle queries, complaints, questions, issues regarding product returns and technical support issues. We may also contact you if there is a problem with your order.


WHAT KIND OF PERSONAL DATA DO WE PROCESS?

We will process the data you make available to us, including the following categories:


  • Contact details such as name, address, e-mail and telephone number
  • information and payment history.
  • information about orders
  • account details
  • any communication relating to the matter


WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data is sent to third parties, such as courier companies, companies that manage product returns and/or warehouses, only to the extent necessary to provide the above mentioned services and for this purpose.


WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA?

The processing of your personal data when you have previously ordered products is based on the sales contract between us, in all other cases it is based on our legitimate interest.


FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We retain your personal data for a period of 5 years from the final settlement of the request, query, complaint, query or other issue.


LIVE CHAT


WHY DO WE USE YOUR PERSONAL DATA?

Our website provides the possibility of live chat with our customer service. When you use this facility we process the personal data you submit to us in this way to better serve you.


WHAT KIND OF PERSONAL DATA DO WE PROCESS?

We will process the following categories of personal data


  • full name
  • e-mail


WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data is not sent to third parties.


WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

The processing of your personal data when you have previously ordered products is based on the sales contract between us, in all other cases it is based on our legitimate interest.


FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We keep your personal data for a period of 3 years from our last communication.


COMPETITIONS


WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data when you participate in online competitions. In this case we will use your personal data to identify you, to confirm your age, to contact you about the competition before and after an event, and to contact you if you are declared a winner and to deliver the relevant prize.


WHAT KIND OF PERSONAL DATA DO WE PROCESS?

We will process the following categories of personal data

  • contact details such as full name, address, e-mail and telephone number
  • age
  • information you submitted in the competition

WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data is sent to third parties, such as courier companies for the delivery of prizes, and partner companies who undertake the organisation and running of the competitions on our behalf, only to the extent necessary for the provision of the above mentioned services and for this purpose.


WHAT IS THE LEGAL BASIS FOR THE PROCESSING?

The processing of your personal data is based on your consent, which is obtained when you choose to participate in the competition.


YOUR RIGHT TO WITHDRAW YOUR CONSENT:

You have the right to withdraw your consent at any time by sending an e-mail to info@kep-online.gr . In this case, however, we will not be able to offer you the services mentioned above.


FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will keep your personal data for 3 months after the completion of the competition.


FULFILMENT OF LEGAL OBLIGATIONS


WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data to comply with legal obligations (including tax - accounting), court decisions and orders of judicial or other authorities.


WHAT KIND OF PERSONAL DATA DO WE PROCESS?

We will process the following categories of personal data as an indication


  • order number
  • full name
  • postal address
  • transaction amount
  • transaction date


WHO HAS ACCESS TO YOUR PERSONAL DATA?

We will share your personal data with our partners who assist us in fulfilling our obligations above, such as our accountants and our tax and legal advisors.


WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA?

The above processing is necessary for our compliance with our legal obligations.


FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will retain your personal data for as long as required by applicable law in order to comply with our obligations above. Prevention and deterrence of misuse and crime


WHY DO WE USE YOUR PERSONAL DATA?

We will process your personal data to identify, prevent and address instances of misuse of our services, and to prevent and investigate cases of fraud and/or other criminal acts.


WHAT KIND OF PERSONAL DATA DO WE PROCESS?

We will process indicatively the following categories of personal data


  • contact details, such as name, address, e-mail and telephone number
  • order history and information
  • delivery and return history
  • payment information


WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data is only sent to third parties to the extent necessary to fulfil the above purposes.

We may disclose your personal data to insurance companies, legal authorities and consultants, investigative or prosecutorial authorities for the purpose of conducting investigations. Some or all of the above recipients may have an independent right or obligation to process your personal data, acting in this case as data controllers.


WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA?

The processing of your personal data for the purpose of preventing abuse of our services is based on our legitimate interest.


FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will retain your personal data for as long as necessary to prevent and/or report committed or potential fraud and other offences.